• Doctor
  • GP practice

Archived: Dr Hendrik Johan Beerstecher Also known as 13/10/2016

Overall: Good read more about inspection ratings

111 Canterbury Road, Sittingbourne, Kent, ME10 4JA (01795) 423300

Provided and run by:
Dr Hendrik Johan Beerstecher

Latest inspection summary

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Background to this inspection

Updated 2 May 2018

Dr Hendrik Johan Beerstecher is situated in Sittingbourne, Kent and has a registered patient population of approximately 1,900. In the population distribution of the practice area there are more people between the ages of 5 and 9 years as well as between the ages of 30 and 34 years and 70 and 74 years than the national average. There are fewer people between the ages of 15 and 24 years as well as between the ages of 35 and 39 years and over the age of 85 years than the national average. The practice is located in an area with a higher than average deprivation score.

The practice is based in a semi-detached house in a residential area. The staff team consists of one GP (male), one practice manager who is also the practice nurse (female), a directly employed locum practice nurse (female) as well as administration, reception and cleaning staff. There is a reception and waiting area on the ground floor. Patient areas are accessible to patients with mobility issues, as well as parents with children and babies.

The practice has a general medical services contract with NHS England for delivering primary care services to the local community.

Services are provided from 111 Canterbury Road, Sittingbourne, Kent, ME10 4JA only.

Dr Hendrik Johan Beerstecher is open Monday, Tuesday, Wednesday and Friday 9am to 1pm and 2pm to 6.30pm as well as Thursday 9am to 1pm. The practice provides telephone access to a GP Monday, Tuesday, Wednesday and Friday between 8am and 9am as well as between 1pm and 2pm, and Thursday between 8am and 9am as well as between 1pm and 6.30pm.

Primary medical services are available to patients via an appointments system. There are a range of clinics for all age groups as well as the availability of specialist nursing treatment and support. There are arrangements with other providers (Medway Doctors On Call Care) to deliver services to patients outside of the practice’s working hours.

We carried out an announced comprehensive inspection at Dr Hendrik Johan Beerstecher on 11 April 2017. The overall rating for the practice was requires improvement. Requirement Notices were issued, however the practice had shown improvement on a previous comprehensive inspection carried out on 8 March 2016, and the practice was taken out of special measures. The full comprehensive report on the April 2017 inspection can be found by selecting the ‘all reports’ link for Dr Hendrik Johan Beerstecher on our website at www.cqc.org.uk.

During this inspection we visited Dr Hendrik Johan Beerstecher, 111 Canterbury Road, Sittingbourne, Kent, ME10 4JA only.

Overall inspection

Good

Updated 2 May 2018

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Hendrik Johan Beerstecher on 11 April 2017. The overall rating for the practice was requires improvement. The full comprehensive report on the April 2017 inspection can be found by selecting the ‘all reports’ link for Dr Hendrik Johan Beerstecher on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 20 March 2018 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 11 April 2017. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as Good.

Our key findings were as follows:

  • Health and safety law information was given as a leaflet to all staff.
  • Risks to patients, staff and visitors, including fire safety risks and risks associated with the control of substances hazardous to health, were assessed and well managed.
  • There were systems to help ensure the practice was able to respond to a medical emergency in line with national guidance, including the provision of a paediatric oxygen mask.
  • There was a system and schedule for domestic cleaning at the premises.
  • The practice had a system for checking and reviewing the expiry date of all medicines and equipment, including emergency medicines and replacement stock.
  • There was an embedded system for staff appraisals and these were carried out annually.
  • The practices clinical performance was comparable to local and national averages for common ailments.
  • Childhood immunisation figures were noted as a significant positive variation as all four areas exceeded the World Health Organisation target of 95%.
  • The practice knew their patients and supported those with caring responsibilities, to access services. Patients were signposted to direct access support organisations and offered information about services available to them.

Professor Steve Field (CBE FRCP FFPH FRCGP)

Chief Inspector of General Practice