The Care Quality Commission

Archived: Liverpool Skin Clinic

33 Dovedale Road, Allerton, Liverpool, Merseyside, L18 5EP (0151) 280 3248

Provided and run by:
Liverpool Skin Clinic Limited

Important: This service is now registered at a different address - see new profile

All Inspections

5 December 2012

During a routine inspection

As part of our inspection we asked people who used the service about their experiences of the service provided by Liverpool Skin Clinic. We contacted three people who used the service via the telephone, the day following our visit and all indicated they were satisfied with the service provided. People told us they had recommended the service to others. One person said that the service they had received was "Brilliant."

People told us the provider had fully explained and "talked through" each stage of their treatments, to ensure they were involved in decisions and understood the processes that were involved. People told us that the provider listened to them and they had received "In depth" assessment of their needs and had been provided with pre and aftercare information, to ensure they understood potential risks.

One person told us they had "Great confidence" in the service, whilst another said the provider "Obviously know's what she is doing" and that this had put them at ease.