The Care Quality Commission
  • Services in your home
  • Homecare service

Archived: BM Care Management Solutions Limited

1A West Street, Earl Shilton, Leicester, Leicestershire, LE9 7EJ (01455) 847475

Provided and run by:
BM Care Management Solutions Ltd

All Inspections

16 July 2013

During a routine inspection

We spoke with one person who used the service, one relative of a person who used the service, two members of the management team and reviewed two care records. We were unable to talk to staff as the provider was in the process of recruiting staff. At the time of our visit only two people were in receipt of care.

We reviewed two care records. Each care record included a personalised care and support plan. The plans were written about the person they concerned and detailed delivery of care and support in relation to them as individuals.

The records contained a comprehensive needs assessments, detailed daily records and appropriate and individual risk assessments. This demonstrated that the provider understood the need to carry out appropriate assessments to ensure care and support was planned and delivered in a way that was intended to ensure people's safety and welfare.

The provider had the necessary documentation, support and guidance for staff and the people who used the service to demonstrate people were protected from the risk of abuse.