The Care Quality Commission
  • Doctor
  • GP practice

OHP-Victoria Road Surgery

Overall: Good read more about inspection ratings

21 Victoria Road, Acocks Green, Birmingham, West Midlands, B27 7XZ (0121) 706 1129

Provided and run by:
Our Health Partnership

Important: The provider of this service changed. See old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about OHP-Victoria Road Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about OHP-Victoria Road Surgery, you can give feedback on this service.

31 December 2019

During an annual regulatory review

We reviewed the information available to us about OHP-Victoria Road Surgery on 31 December 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

3 January 2019

During a routine inspection

We carried out an announced comprehensive inspection at OHP – Victoria Road Surgery on 8 January 2019 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice demonstrated that systems were in place to ensure that patients were appropriately safeguarded. They further demonstrated that safety systems were in place to manage risk throughout the practice.
  • Quality outlook framework (QoF) performance was higher than local and national averages in many areas, together with lower than average overall exception reporting. This included areas relating to the care of patients with long term conditions, childhood immunisations and cancer screening.
  • Patient feedback we reviewed relating to their involvement in care and treatment was higher than local and national averages.
  • The practice demonstrated that patients were satisfied with access to care and treatment.
  • The practice showed leadership and appropriate governance in relation to succession planning and development of training facilities for medical students.

Whilst we found no breaches of regulations, the provider should:

  • Review the management of staff training records to ensure they are maintained in a comprehensive format.
  • Review risk relating to all areas accessed by patients, to ensure that control measures are always operating as intended.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice