The Care Quality Commission

Archived: Salvere Support Service

Sanderling Building, Bird Hall Lane, Cheadle Heath, Stockport, Greater Manchester, SK3 0RF (0161) 474 5952

Provided and run by:
Salvere Social Enterprise CIC

All Inspections

11, 12 April 2013

During a routine inspection

When we inspected the Salvere Support Service we spent time at their office base and also visited three people who used the service in their own homes. As well as allowing us to speak with people who used the service we were able to observe how care was provided.

We saw that the provider emphasised person-centred care and attempted to provide care built on people's positive capabilities. This meant that as well as care at home the provider offered assistance with other activities such as companionship which might take place outside the home.

People who used the service expressed satisfaction with the care they received from the provider. They told us that staff visited them on time as arranged and that they appreciated consistency where the provider could arrange this ' 'I have no problems (with the provider) ' I have the same staff regularly and there is no problem'. One person said that 'the team of carers I am getting in now are brill'.