The Care Quality Commission
  • Services in your home
  • Homecare service

Archived: Brightwing Outreach (Rosary Cottage)

Park End, The Street, Walberton, Arundel, West Sussex, BN18 0PH (01243) 555156

Provided and run by:
Brightwing Outreach Limited

All Inspections

22 April 2013

During a routine inspection

One person who we spoke with told us that they were happy with the care they received and said the staff who supported them with personal care were "good" and "nice". They also said they felt pressured by us talking to them and asking questions, so we did not continue the conversation for very long.

We saw a staff team that were happy and positive about the work they were doing. We were shown the workshops and facilities of the day centre with obvious pride and delight at peoples' achievements. Although we cannot report on these there were people attending who received support with personal care and staff who worked across both parts of the service.

We spoke with a registered manager who was very clear about the quality of service that they wanted to provide to people. They talked about having very few numbers of people 'on their books' at the moment but said they were looking to grow and provide support to more people, but not at the cost of quality.