15 April 2013
During a routine inspection
Records we looked at showed people were involved in decisions being made about their care and support and, when able, people had signed their support plans.
We looked at the support plans and records of five people who used the service and found people's needs were assessed and care was planned and delivered in line with their individual plan. Staff we spoke with demonstrated a good understanding of the needs of people using the service and how their support should be provided.
We found that staff had been screened as to their suitability to work with vulnerable adults and were aware of the appropriate reporting processes should an allegation of abuse be raised.
The provider had an effective quality assurance system.