• Prison healthcare

HMP Pentonville

Caledonian Road, Pentonville, London, N7 8TT (020) 7023 7000

Provided and run by:
Practice Plus Group Health and Rehabilitation Services Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 10 May 2023

HMP Pentonville is a Category B male prison located in the borough of Islington, North London. HMP Pentonville is operated by HM Prison.

Health services at HMP Pentonville are commissioned by National Health Service England (NHSE). The contract for the provision of healthcare services is held by PPG, who are registered with CQC to provide the regulated activities of diagnostic and screening procedures, personal care, and treatment of disease, disorder or injury.

Overall inspection

Updated 10 May 2023

We carried out an announced focused inspection of healthcare services provided by Practice Plus Group Health and Rehabilitation Services Limited (PPG). The purpose of this focused inspection was to determine if the healthcare services provided by PPG were meeting the legal requirements and regulations under Section 60 of the Health and Social Care Act 2008 and that patients were receiving safe care and treatment. At this inspection we found that improvements had been made and the provider was now meeting the regulations.

We last inspected the service in partnership with His Majesty’s Inspectorate of Prisons between 11 and 14 July 2022 when we judged that PPG was in breach of CQC regulations. We issued a Requirement Notice on 18 October 2022 in relation to Regulation 12, Safe care & treatment, of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The report on the inspection can be found on HMIP’s website: Report on an inspection of HMP Pentonville by HM Chief Inspector of Prisons 4-5 and 11-14 July 2022 (justiceinspectorates.gov.uk)

We do not currently rate services provided in prisons. We highlight good practice and issues that service providers need to improve and take regulatory action as necessary.

At this inspection we found:

  • Improvements had been made to the patient application and triage process and this was now effectively managed
  • Patient complaints regarding the application system had reduced
  • Patients were referred to secondary care services in a timely manner.