The Care Quality Commission
  • Care Home
  • Care home

Charters Court Nursing and Residential Home

Overall: Good read more about inspection ratings

Charters Towers, Felcourt Road, East Grinstead, RH19 2GW (01342) 872200

Provided and run by:
HC-One No.3 Limited

Important: The provider of this service changed. See old profile

Overview

Latest inspection: 13 May 2021 Report published: 11 June 2021

Latest review: 6 July 2023 We reviewed the information and data available to us about Charters Court Nursing and Residential Home on 6 July 2023. We have not found evidence that we need to reassess the rating at this stage. We will continue to monitor information about this service.

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Requires improvement

  • Well-led

    Good

Infection prevention and control

Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections.

  • Visitors

    Assured

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  • Shielding

    Assured

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  • Admission

    Assured

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  • Use of PPE

    Assured

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  • Testing

    Assured

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  • Premises

    Assured

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  • Staffing

    Assured

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  • Policies

    Assured

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Specialisms / services

  • Accommodation for persons who require nursing or personal care
  • Treatment of disease, disorder or injury
  • Caring for adults over 65 yrs
  • Dementia

Who runs this service

  • Organisation

    Charters Court Nursing and Residential Home is run by HC-One No.3 Limited

  • Mrs Melanie Monica Wightman
    Registered Manager

  • Mr Antony Hall
    Nominated Individual