The Care Quality Commission

Archived: Chequer Hall Dental Practice

6 Chequer Lane, Ely, Cambridge, Cambridgeshire, CB7 4LN (01353) 668281

Provided and run by:
Chequer Hall Dental Practice Partnership

Important: The partners registered to provide this service have changed. See new profile

All Inspections

25 January 2013

During a routine inspection

During the inspection on 25 January 2013 we spoke with 14 people who were attending appointments they had made with the practice. They each offered positive comments about how they had been made welcome by polite staff and that they were satisfied with the dental treatment. One person said, "This is a very good dental practice. I have seen different dentists at different times and I think they are all good". Another person said, "My husband and I see different dentists and we both think they are the best". Another person who was a new patient at the practice said, "It has been a much better experience than my previous dentist. I am very satisfied with the treatment that is being provided".

Two children who were attending for treatment said they felt safe whenever they had visited and that their parents always accompanied them into the treatment rooms. We saw there was information available to people in the waiting room about how and where to report a concern, or an allegation of abuse.

Cleanliness and infection prevention was well managed so that staff were competent to reduce all known risk of cross infection and people were safe from the risks and spread of healthcare related infections.

The premises were kept clean, were brightly lit and had been well maintained. Suitable fire safety precautions had been implemented to ensure the premises and people were safe form the risk of fire.