• Non-hospital acute service

Archived: Oaklands Health Centre

Huddersfield Road, Holmfirth, Huddersfield, HD9 3TP (01484) 689111

Provided and run by:
Huddersfield Medical Services Limited

All Inspections

17 December 2012

During a routine inspection

We visited the head quarters of the service Oaklands Health Centre and on arrival; we spoke with the Nominated Individual and Registered Manager. They told us they worked closely with NHS Kirklees to ensure the patient pathway for treatment was evidence based, clinically and cost effective and rigorously monitored by both organisations to ensure that high quality services were delivered to all patients.

They also told us that the service has a contract with NHS Kirklees allowing use of their health centres, which detailed the obligations and expectations of each party to assure a safe patient experience.

On the day of our visit, clinics were not operating and therefore we were unable to speak with people using the service. However, we used a number of different methods to help us understand the experiences of people using the service. This included reviewing patient satisfaction results, clinical, governance functions and quality monitoring of the services provided.