Archived: Addaction Recovery Centre - Roscoe Street Liverpool

Updated 15 November 2018

Addaction Recovery Centre - Roscoe Street Liverpool is a community based service situated in the centre of Liverpool and is commissioned by the local authority. The service is registered to provide the following regulated activities:

• Treatment of disease, disorder or injury

• Diagnostic and screening procedures

The service is owned and provided by a company called Addaction. Addaction have three drug and alcohol services across Liverpool including Addaction Recovery Centre - Roscoe Street. Clients can self refer or be referred through their GP or through the criminal justice system. The service has a shared care agreement with local GP’s. Shared care is when a client is referred to the service by their GP and the prescribing of medication is shared between the two. All communications are shared between the client, service and GP.

The service does not store or dispense controlled drugs.

The treatment being provided for clients includes assessment, recovery planning and individual support.

This was an announced inspection. The last inspection was 31 August 2016.

Findings from the last inspection were that the service should ensure that recovery plans were person centred with clear goals and information leaflets should be accessible for all clients that use the service.

The service did not have any compliance actions, requirement notices or any enforcements as a result of the previous inspection.

At the time of this inspection, a service manager had recently been recruited and had been at the service two days.

Updated 15 November 2018

Since July 2018, CQC has had the powers to rate substance misuse services provided by the independent sector. Planning for this inspection started before that date.

We found the following areas of good practice;

• Clients told us they were treated with respect and could raise concerns without fear of discrimination.

• Staff were aware of the vision and values of the service and were able to contribute to them.

• Managers were approachable and staff told us there was a visible manager presence even during the transition between service managers.

• Staff were given equipment to help them in their role.

However, we also found the following issues that the service provider needs to improve;

• Treatment and recovery plans lacked information and were not person centred

• Risk assessments were not being completed fully.

• Mandatory training compliance was low.

Updated 30 December 2016

Inspected but not rated