Admirals Reach Care Home

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

Systems and processes were in place to evidence oversight of the service. There was a programme of audits and checks to ensure continuous drive of improvement. A positive culture was present within the service where management and staff shared the same values.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

The provider had set up systems to check the quality of the service. The management team carried out audits and checked the standards and quality of the service. We saw actions had been completed to address any outstanding issues.

Staff told us they felt supported and the service was well managed. There was a clear management structure with easily identifiable lead roles. The registered manager told us, “I am proud that staff, people, and residents are happy. We have made this home the first provider of choice. A staff member said, “The managers are very supportive, we discuss points together. The manager asks our opinions and does listen.”

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.