We carried out a review of the data available to us about Konastone Healthcare Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Konastone Healthcare Ltd, you can give feedback on this service.
Konastone Healthcare Ltd is a home care service that was providing personal care to 6 people at the time of the inspection.
People’s experience of using this service:
People were supported by a regular team of staff who had been recruited safely. Staff managed risks to keep people safe and knew how they should report any safeguarding concerns they may have. Medicines were managed safely.
People’s needs were assessed and the assessments took into account people’s religious and cultural needs. People’s dietary needs were met and people had access to healthcare services where required. People’s rights were upheld in line with the Mental Capacity Act. Staff had received training to enable them to support people effectively.
People were supported by staff who were kind and caring to them. People’s dignity was respected and people were encouraged to remain independent where possible.
People’s care records reflected their likes, dislikes and preferences with regards to their care. Staff knew people’s care needs well. Complaints made were investigated and resolved.
People and staff spoke positively about the leadership of the service. There were systems in place to monitor the quality of the service. People were given the opportunity to feedback on their experience of the service.
Rating at last inspection: This was the first inspection of the service since its registration in 2016.
Why we inspected: This was a planned comprehensive inspection.
Follow up: We will monitor all intelligence received about the service to ensure the next planned inspection is scheduled accordingly.