25 February 2013
During a routine inspection
A detailed medical and dental history was taken for each person and any allergies or medical conditions were highlighted to alert the dental surgeon. All staff had received basic life support training and there was emergency equipment available, should an emergency arise.
People were cared for in a clean and hygienic environment by staff that had been subjected to the necessary pre-employment checks. There were systems in place to protect people from the risk of infection. There were separate decontamination facilities, an Infection Control Lead and cleaning checklists for the cleaners and dental nurses. Reusable instruments were being cleaned and stored appropriately and there were suitable arrangements for the disposal of clinical waste.
The provider had systems in place to monitor the quality of the service it provided. Staff were required to complete a variety of audits and submit these to the head office. Senior management conducted spot checks and action plans were implemented if improvements were required.