• Dentist
  • Dentist

Archived: The Old Library Dental Practice

Lower Broadmoor Road, Crowthorne, Berkshire, RG45 7LA (01344) 761758

Provided and run by:
Miss Esmarie Lubbinge

Important: The provider of this service changed. See new profile

All Inspections

13 August 2013

During a routine inspection

We spoke with five people who use the service. People we spoke with told us they were treated with respect and had treatment choices explained to them. One person told us, 'I was not happy with my last dentist and this one was recommended to me. I cannot praise them enough.' Another told us, 'the dentist always asks if have any concerns and takes the time to explain things.'

We viewed eight patient records and found people's oral health was comprehensively assessed. For example, the dentist had checked for decay, soft tissue problems, the condition of people's gums and jaw and recorded a map of the mouth.

Staff were aware of their responsibilities if they had any concerns regarding the safeguarding of children or vulnerable adults.

The practice had effective systems in place to reduce the risk and spread of infection. We spoke with staff regarding the cleaning of used instruments and found procedures to be in line with the Department of Health's guidance.

People we spoke with were happy with the care provided to them and none had made a complaint. One person told us, "I've never had any problems, but if I did I would discuss it with the dentist".

Staff told us they were supported and were enabled to undertake appropriate professional development by the practice. We saw evidence that staff received yearly appraisals.

The practice had an effective recruitment policy and recruitment files contained all the relevant information according to regulations.