The Care Quality Commission
  • Dentist
  • Dentist

Archived: Wykelodge Dental Practice

70 Station Lane, Hornchurch, Essex, RM12 6NA (01708) 442679

Provided and run by:
Mr. Yogeshroy Patel

All Inspections

6 June 2013

During a routine inspection

At the time of our visit we spoke with four people who used the service and two members of staff. People we spoke with were very happy with the service. One person told us, "I have moved out of the area and have to travel about thirty minutes to come here now. I wouldn't look for a dentist closer to home. I am really happy here. I trust them."

The people we spoke with told us they were happy with the service and were involved in their dental treatment plan. One person said, "the dentist always explains everything. They show me x-rays, or use a model or pictures to discuss the treatment options."

Staff at the service felt supported by their manager. One member of staff we spoke with told us, "we talk every day and can sort out any issues straight away."

There were effective systems in place to reduce the risk and spread of infection.

The provider had an effective system to assess and monitor the quality of service that people receive.