The Care Quality Commission
  • Dentist
  • Dentist

Archived: Salters & Salters Dental

23 Monument Green, Weybridge, Surrey, KT13 8QW (01932) 849999

Provided and run by:
Dr. Joanne Salters

Important: The provider of this service changed. See new profile

All Inspections

15 October 2013

During an inspection looking at part of the service

We visited Salters and Salters dental practice to check if they had become compliant with the compliance action we made during our inspection in August 2013. We did not on this occasion have discussions with people who used the service or staff. We met with the registered provider during this visit.

23 August 2013

During a routine inspection

We visited Salters and Salters dental practice to look at the care and treatment provided to people who used the service. During our inspection we spoke with four people and four members of staff. Five people completed a questionnaire for us. We observed two treatment sessions and looked at five patient records.

All people were complimentary about the dentists and staff at the service. People informed us that they were happy with the care and treatment they received. They told us that the dentists and staff were excellent. One person told us, 'It is very easy to get an appointment here, even in an emergency.' Another person told us, 'I am provided with opportunities to make decisions about my treatment.' A third person told us, 'I have recommended this service to my friends and family members.'

All the people we spoke with told us that their treatment was undertaken in private.

People told us they felt safe with staff at the service. One person told us, 'I have never had any concerns about my safety when attending an appointment.'

We were told staff always wore protective clothing and the treatment rooms and the reception area were always clean and tidy.

People informed us that they were aware of how to make a complaint but they had never had to make a complaint.

We made a compliance action for one of the six outcomes we looked at. This was in relation to the recruitment of staff.