Updated 17 June 2022
We undertook a follow up focused inspection of 44 Dental Care on 5 May 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of 44 Dental Care on 5 August 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well-led care and was in breach of regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for 44 Dental Care dental practice on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it safe?
• Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 5 August 2021.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 5 August 2021.
Background
44 Dental Care is based close to the centre of Leicester and provides NHS and predominantly private dental care and treatment for adults and children.
There is a small step to access to the practice, a portable ramp is available to aid access for people who use wheelchairs and those with pushchairs. The practice is located on a busy road so is unable to offer dedicated car parking spaces. Visitors are advised to park on neighbouring streets.
The dental team includes three dentists, three dental nurses, one of whom is an apprentice, one dental hygienist, a practice manager and one visiting oral surgeon. Reception duties are covered by the dental nurses. The practice has three treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with one dentist, one dental nurse and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday, Wednesday and Thursday from 9am to 5pm
Tuesday from 9am to 7pm
Friday from 9am to 2.30pm
Our key findings were:
We found this practice was providing safe and well-led care in accordance with the relevant regulations. The provider had made good improvements in relation to the regulatory breaches we found at our previous inspection. These must now be embedded in the practice and sustained in the long-term.