We found, from documents sent to us by the manager that the service had a detailed but clear safeguarding policy which provided staff with guidance in dealing with abuse.
We saw from documents, provided by the manager, that all staff had been trained in safeguarding of vulnerable adults and children.
We saw that the training undertaken by staff had been discussed in a team meeting so that training was consolidated.
We found that people were treated with respect and were involved throughout in planning their treatment. A range of methods were used to ensure that people understood the treatment options available. People told us that they felt well supported both during the treatment and with post-treatment care.
We saw that people people's medical histories had been assessed as part of their initial assessment process and that there were clear treatment plans.
The provider did not have adequate information available to staff in relation to safeguarding vulnerable adults. We found that staff had not undergone safeguarding adults or child protection training. The provider had started to address this prior to the inspection.
We found that staff received an induction and an annual appraisal. Clinicians were supported to undertake their continuing professional development (CPD). We spoke with people who told us that they felt that the staff were 'well qualified'.
The practice sought people's views via their patient survey. They also held staff meetings and had processes in place to enable them to monitor the work of the practice.