• Dentist
  • Dentist

Archived: Mydentist - Scotter Road - Eastleigh

2a Scotter Road, Eastleigh, Hampshire, SO50 6AJ (023) 8061 3535

Provided and run by:
Whitecross Dental Care Limited

Latest inspection summary

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Background to this inspection

Updated 11 August 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the practice was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

Further to the outcome of a previous inspection, carried out in November 2015, we carried out an announced focused inspection relating to the safe and well led provision of services on 2 August 2016. The inspection was carried out by a CQC inspector

During the inspection, we spoke with the practice manager and reviewed procedures and other documents.

To get to the heart of patients’ experiences of care and treatment, we asked the following questions:

  • Is it safe?

This question therefore formed the framework for the area we looked at during this inspection.

Overall inspection

Updated 11 August 2016

Further to the outcome of a previous inspection, carried out in November 2015, we carried out an announced focused inspection relating to the safe and well led provision of services on 2 August 2016 to ask the practice the following key questions;

Are services safe in relation to staff recruitment and infection control?

Our findings were:

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations.

Background

CQC inspected the practice on 20 November 2015 and asked the provider to make improvements regarding:

  • Regulation 12 HSCA (RA) 2014 Safe Care and Treatment

  • Regulation 19 HSCA (RA) Regulations 2014 Fit and Proper Persons employed

We checked these areas as part of this focused inspection and found these had been resolved.

Riverside Dental Practice is a dental practice providing mainly NHS and some private treatment and caters for both adults and children. The practice is situated in a converted commercial property above a veterinary practice. The practice has three dental treatment rooms with a decontamination area for cleaning, sterilising and packing dental instruments within each treatment room and a reception and waiting area.

The practice employs four dentists, a dental hygienist and four dental nurses, three of whom are in training and on a recognised training course. Supporting the clinical staff is a practice manager and four reception staff. The practice’s opening hours are 8am to 8pm Monday to Friday. The practice operates a shift system with half of the staff working from 8am until 2pm and the remaining staff working from 2pm until 8pm.

The practice manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.

The inspection was carried out by a CQC inspector.

Our key findings were:

  • Infection control procedures were robust and the practice followed published guidance.

  • Staff recruitment files contained essential information in relation to Regulation 19, Schedule 3 of Health & Social Care Act 2008 (Regulated Activities) Regulations 2015.

There were areas where the provider could make improvements and should:

  • Amend the practice's recruitment policy so that procedures are in line with Schedule 3 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, specifically by undertaking health assessment checks in respect of persons prior to employment at the practice.

  • Review recording processes for the validation of instrument decontamination equipment.