Mydentist - Westbrook Centre - Warrington Also known as mydentist

12 September 2013

During a routine inspection

We spoke to patients who were visiting the practice during our visit. All spoken with said that they had no complaints and they were very happy with the service provided. Patients told us they were given good information about their treatment and knew what to expect. They said that they felt the service was "very good " "the staff are very helpful"one person said " I have been coming here for a long time and I would say it was excellent". They said they were always consulted and they gave full consent about their treatment and check-ups and were aware of their costs. The patients we spoke to told us that the care they experienced was "really very good" " a really good service" and that they had no problems. They told us they were happy with the level of service and care offered and that they were offered advice and good tips regarding health promotion.

Survey forms were present in reception and completed ones were seen with comments such as "It is a pleasure to come in to the practice" and 1st class treatment".

See full summary of 12 September 2013 report See shortened summary of 12 September 2013 report