The Care Quality Commission
  • Dentist
  • Dentist

Archived: Coastal Dental Practice

Common Road, Snettisham, Kings Lynn, Norfolk, PE31 7PE

Provided and run by:
Whitecross Dental Care Limited

All Inspections

15 November 2012

During a routine inspection

Although we did not speak to people using services provided by Coastal Dental practice, we did examine evidence which demonstrated to us that before people received any care or treatment, they were asked for their consent. We saw plans of care were provided to people to help them make their own informed decisions about the treatment they would require. People were informed of the risks and benefits of each treatment option suggested.

We saw that people were involved in the planning of their own treatment at the practice and that people were consulted about the treatment options available to them.

We saw that there were effective systems in place to reduce the risk and spread of infection at the practice.

Staff were suitably trained to be able to offer appropriate care and support to people using services at Coastal Dental Practice.

We saw that there were suitable systems in place for people to make a complaint about services offered by the practice if they thought it necessary. We also examined evidence which demonstrated to us that people could be assured that their views and opinions would be taken seriously and investigated appropriately.