The Care Quality Commission
  • Dentist
  • Dentist

Archived: Mydentist - St Andrews Square - Rotherham Also known as mydentist

St Andrews Square, Bolton-upon-Dearne, Rotherham, South Yorkshire, S63 8BA (01709) 888377

Provided and run by:
Whitecross Dental Care Limited

All Inspections

26 November 2012

During a routine inspection

We spoke privately with three people who were attending the practice for check ups or treatment. They told us that they were "very happy" with all aspects of the service. They told us that staff were "very good" and 'very helpful." People said that the dentist always explained treatment options to them. One person told us, "I am always included, we talk about what's needed and they tell me the cost up front." People spoken with said that they felt safe in the care of the dentists and that they found all members of the staff team polite and respectful. One person said, "they are very good. The staff are polite and friendly and they respect your privacy."

People spoken with told us that they had no worries or concerns about the practice. One person said, "I can tell them if I need to, all the staff are approachable."

We found people received care and treatment in a clean environment with infection control measures in place to minimise the risk of infection. People spoken with said that the surgery was always clean. One person said, "I've always found it very clean."

The provider had an appropriate system in place for gathering, recording and evaluating information about the quality and safety of care the service provided. People who used the service and their representatives were asked for their views about their care and treatment.