• Dentist
  • Dentist

Archived: Winklebury Dental Practice

Winklebury Centre, Basingstoke, Hampshire, RG23 8BU (01256) 354227

Provided and run by:
Mrs. Tamara Shumilova

All Inspections

5 April 2013

During a routine inspection

The provider was a small practice with one dentist, two part time dental nurses, a receptionist and a cleaner. We spoke with the dentist, a dental nurse and the receptionist. We also spoke with four people who used the service. They had all been using the practice for several years. They told us they were very happy with the provider. One said 'I would rate them six out of five' another said 'they are really good, very friendly'.

We saw that written estimates of required treatment and associated cost were provided. People told us they had enough information about their treatments and could always ask for more.

The practice was clean and tidy. There was an effective process in place for minimising the risk of cross infection and contamination.

Staff were supported and had opportunities for professional development. One person told us 'I absolutely love my job'

The provider had an effective way of assessing and monitoring the service that people received.