Updated 28 September 2022
We undertook a desk-based follow-up inspection of Shiremoor Dental Practice on 7 September 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had access to a specialist dental adviser.
We undertook a focused inspection of Shiremoor Dental Practice on 6 April 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Shiremoor Dental Practiceon our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 6 April 2022.
Background
Shiremoor Dental Practice is in North Tyneside and provides private dental care for adults and NHS dental care for children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces are available on the driveway and near the practice.
The dental team includes two dentists, five dental nurses, one dental hygienist, three dental therapists and a practice manager. Reception duties are carried out by the dental nurses. The practice has two treatment rooms, both sited on the ground floor.
During the inspection we looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday 8.45am to 6pm
Tuesday 8.45am to 7.30pm
Wednesday 8.45am to 8pm
Thursday 8.45am to 7.30pm
Friday 9am to 5pm
Occasional Saturdays 9am to 1pm.