Updated 30 September 2022
We undertook a follow up desk-based review of Katz & Madhok Orthodontics on 14 September 2022. This was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The review was led by a CQC inspector who had remote access to a specialist dental adviser.
We undertook a comprehensive inspection of Katz & Madhok Orthodontics on 13 June 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Katz & Madhok Orthodontics dental practice on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan (requirement notice only). We then inspect again after a reasonable interval, focusing on the area(s) where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach/es we found at our inspection of 13 June 2022.
Background
Katz and Madhok Orthodontics is in Edgeware, in the London Borough of Barnet and provides NHS and private dental care and treatment for adults and children.
Car parking spaces are available near the practice and it is also located to public transport services.
The practice has made reasonable adjustments to support patients with additional needs, including adapted toilet facilities on the ground floor.
The dental team includes 2 orthodontist specialists, 3 dental nurses, and 1 receptionist. The clinical team is supported by a practice manager. The practice has 4 treatment rooms.
During the review we spoke with the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday, Wednesday and Thursday from 8.30am to 5.30pm.
Tuesday from 8.30am to 7pm.
Friday 8.30am to 1pm.