8 March 2013
During a routine inspection
We saw in records that people who used the service were involved in the planning of their treatment through consultation with the dentists. People told us they had agreed to any planned treatment.
People that used the service at Sharlyn Dental Practice were happy with the quality of care being delivered. One person told us, "I used to hate the dentist but I don't mind coming here".
Staff told us they enjoyed working at Sharlyn Dental Practice. They told us they felt supported and had sufficient training to fulfil their role effectively.
We looked to see if the service was clean and working within current guidelines in relation to infection control. We found the service had systems in place to ensure that good hygiene standards were maintained.
We found that the service had several tools for monitoring the quality of the service being delivered and to work towards continuous improvement.
We found that Sharlyn Dental Practice was compliant in the five outcome areas we looked at.