The Care Quality Commission
  • Dentist
  • Dentist

Archived: Parkway Dental Care

100 Bedhampton Road, Bedhampton, Havant, Hampshire, PO9 3EZ (023) 9247 5086

Provided and run by:
Parkway Dental Care

All Inspections

18 May 2017

During a routine inspection

We carried out this announced inspection on 18 May 2017 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.

We told the NHS England area team that we were inspecting the practice. They did not provide any information.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?

• Is it effective?

• Is it caring?

• Is it responsive to people’s needs?

• Is it well-led?

These questions form the framework for the areas we look at during the inspection.

Our findings were:

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this practice was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this practice was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this practice was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations.

20 November 2013

During a routine inspection

We spoke to six people who used the service and all of the people we spoke with were satisfied with the service they received.

We spoke to people in the waiting area. This area was comfortable and people were able to relax before and after treatment.

People told us that they were able to make informed decisions. They said they had enough information to make a decision about their treatment options. We were told that the dentist fully explained the options about any treatment they were being offered. People said they were able to ask any questions and that staff explained things to them clearly.

Parkway Dental Care had just completed a major refurbishment of the premises. This has resulted in the waiting/reception area being doubled in size, two new treatment rooms have been built, disabled facilities have been provided and office space has been improved.