The Care Quality Commission
  • Dentist
  • Dentist

Archived: Parchment Street Dental Practice

22-23 Parchment Street, Winchester, Hampshire, SO23 8AZ (01962) 856748

Provided and run by:
Dr. Brenda Macmillan

Important: The provider of this service changed. See new profile

All Inspections

20 January 2014

During a routine inspection

During this visit and afterwards we spoke with two dental nurses, the registered manager and six patients. Patients told us that they were very happy with the treatment they received. Patients told us they understood their treatment options and were given estimates of cost. Patients were given the opportunity to feed back about their experiences of the practice. One patient said:"The surgery is clean and spotless" and " Appointments are ok, I have had to wait no longer that ten minutes in the waiting room".

We saw that staff used current national guidance and evidence to support the care and treatment of patients. There were systems in place at this practice to reduce the risk and spread of infection. Clinical staff were knowledgeable about the safe practices required to meet the essential standards of Department of Health guidance.

The practice was located in a converted private house and we saw that the design, layout and security of the premises was fit for purpose and met the needs of everyone receiving care and treatment including those with disabilities.

The practice displayed a quality assurance pledge to patients in the main waiting area. A statement of aims declared that the practice was dedicated to providing dental treatment of a high standard and consistent quality to all patients.