The Care Quality Commission
  • Dentist
  • Dentist

Archived: London City Smiles

19-21 Islington High Street, London, N1 9LQ (020) 7837 2300

Provided and run by:
Dr. Balwant Vekaria

All Inspections

19 November 2013

During an inspection looking at part of the service

During our inspection in July 2013 we found that some infection prevention and control procedures were not being consistently followed, this related to shared areas of the practice. On this visit we found that the provider had overhauled their procedures and re-trained their staff. There was now a comprehensive system of checks and audits in place to reduce the risk of contamination and policies and procedures had been further developed.

23 July 2013

During a routine inspection

We spoke to five members of staff at the practice and five patients. We found that there was lots of relevant information in the reception area and that patients spoke well of the practice. One person said staff were 'very caring' and another said they were 'good people'. All the staff we spoke to were positive about working there.

We looked at two patient records in detail and saw that a medical history had been taken and there was an assessment and treatment plan in place, which had been developed after discussion with patients. Costs were clear.

All recommended emergency medicines were in place and we saw records which showed that staff had undertaken training in emergency medical procedures.

Whilst a good standard of cleanliness and infection control was apparent in all the treatment rooms, we were concerned to note that, in another area, two single use instruments were being stored for re-use. Although this appeared to be historic it had not been picked up. These instruments were immediately disposed of upon discovery. In addition, recent infection control training was not effective as decontamination procedures were not always followed in a way which protected staff from infection.