The Care Quality Commission
  • Dentist
  • Dentist

Archived: The Orthodontic Centre

27 Erleigh Road, Reading, Berkshire, RG1 5LU (0118) 966 4511

Provided and run by:
Dr. Louise Harper

Important: The provider of this service changed. See new profile

All Inspections

7 February 2014

During a routine inspection

We spoke with six members of staff and the practice owner during this inspection. We also spoke with five patients. Most of the patients at the orthodontic centre were children and young adults. Therefore we spoke to three parents of patients under 16 during the inspection.

Everyone we spoke with was satisfied with the treatment provided at the service. Patients felt involved and informed in their care and treatment. One patient told us "My treatment was explained very well and I was provided with lots of information." Another said "I got information on how to look after it (their brace) myself."

Treatment was planned and delivered safely and effectively. There were appropriate records of patients' assessments and treatment plans. The practice was prepared for medical emergencies.

Hygiene and infection control guidance was followed and appropriate checks were undertaken. Dental instruments were disinfected safely.

The provider regularly assessed and monitored the quality of service provided. There were systems for assessing and managing risks in relation to the services provided.