The Care Quality Commission
  • Dentist
  • Dentist

Archived: Wincanton Dental Practice GS Worrall & Associates

56 High Street, Wincanton, Somerset, BA9 9JF (01963) 834475

Provided and run by:
Wincanton Dental Practice

Important: The provider of this service changed. See new profile

All Inspections

18 February 2013

During a routine inspection

On the day of our visit we spoke with four patients. All four patients were very complimentary about the practice. They felt that they were treated with respect and dignity. They told us that they were informed about the choices, alternatives and possible outcomes of their treatment. One patient, who had been coming to the practice for over 20 years said "All the family have been coming for years -- that says it all". Another said "He is very good -- a very patient dentist". We were told that the staff were friendly, which we observed to be the case, and that they treated people with courtesy.

We found that a testimonial book was in the waiting room where we found comments such as " I found my visit to the dentist friendly and efficient" and another said "Very friendly experience -- efficient and friendly as usual".

We found the practice was friendly, welcoming and informative and the patients we interviewed felt the same.

We saw that patients were listened to in all areas of the practice, which we found to be clean and comfortable throughout. The patients we spoke with also stressed how clean and comfortable they found the practice.

We found that patients were able to give consent for treatment appropriately and the staff were well trained and caring. The practice was well led and the staff were observed to be well organised.