Archived: Trinity Dental Practice

12 Trinity Trees, Trinity Trees, Eastbourne, East Sussex, BN21 3LE (01323) 727550

Provided and run by:
Mr. Farshid Feizollahi

All Inspections

8 March 2013

During a routine inspection

We spoke to four patients who all seemed very pleased with the standard of care they had received. One patient told us that 'The nurse and dentist are both lovely. I was nervous because I needed an extraction and they were both kind and gentle'.

We saw a patient come out from consultation understanding what appointments she needed and the reasons for this. Patient's needs were assessed and care and treatment was planned and delivered in line with their individual care plan. The practice manager explained how every patient was asked to complete their medical history and this was updated and signed at every visit.

There were effective systems in place to reduce the risk and spread of infection. The practice was clean and records showed that it was cleaned daily. There was a cleaning policy and evidence that items were correctly colour coded.

Staff received appropriate professional development. There were regular staff meetings held at monthly intervals with minutes had been signed by all those staff members that had attended.

We saw that there was a detailed system of monitoring the quality of services through regular auditing and this was tracked within the audit files. We were shown the Statement of Purpose describing the service activities at the practice.