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Archived: Newbury Orthodontic Centre

Reports


Inspection carried out on 26 March 2013

During a routine inspection

We found that people were involved in the planning of their treatment and they and their carers made all the decisions about their dental care. People were given detailed information to ensure they could make an informed choice about which course of treatment they wished to follow. People told us that treatment plans were ‘’explained in great detail’’ to the carers and the child or young person.

People told us that they received very good care and were ‘’very, very happy’’ with the service.

The practice followed infection control procedures to ensure that the environment and all dental equipment and tools were hygienic and clean. People told us that hygiene and cleanliness standards were '‘first rate’’.

The practice had developed numerous ways of checking that they maintained and improved the quality of care they were providing to their patients. People told us that they had ''no concerns or worries'' about the practice or any aspect of the care received.