• Doctor
  • Independent doctor

English Institute of Sport - Sheffield

Overall: Good read more about inspection ratings

Coleridge Road, Sheffield, S9 5DA (0114) 244 4255

Provided and run by:
UK Sports Institute

All Inspections

29 June 2023

During an inspection looking at part of the service

This service is rated as Good overall. (Previous inspection 17 May 2022 – Requires improvement).

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services well-led? – Good

We carried out an announced focused inspection at English Institute of Sport - Sheffield to follow up on breaches of regulations we found during our previous inspection. We inspected the key questions of safe, effective and well led. The key questions of caring and responsive were rated as good at the last inspection and were not inspected as part of this follow up inspection. Their previous rating of good still stands.

At the previous inspection in May 2022 we found a breach of Regulation 12, safe care and treatment, regarding identifying the learning needs of staff, to cover the scope of their work, such as fire safety and infection prevention and control (IPC) and completing infection prevention and control audits. Regulation 17, good governance, regarding the oversight of training, premises, safety alerts and IPC. The provider was rated as requires improvement overall with ratings of requires improvement in safe, effective and well led. At this inspection we found improvements had been made to effectively comply with Regulation 12 and 17.

The English Institute of Sport – Sheffield is part of a wider organisation, The English Institute of Sport Limited, which provides Sports Medicine and Science disciplines to elite athletes who receive funding from UK Sport Institute. The sports exercise medicines physicians provide routine consultations to do with both sports’ injury and illness to athletes.

This service is registered with the CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some general exemptions from regulation by CQC which relate to particular types of service and these are set out in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The services provided at this location which are not in scope include: physiotherapy.

The Head of Sports Medicine is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The service provided care in a way that kept athletes safe and protected them from avoidable harm. There were processes in place to manage infection prevention and control, and staff had received infection control training.
  • Athletes received effective care and treatment that met their needs.There was a system to identify training requirements for staff and leaders who had oversight of training completion. There was evidence of systems and processes for learning, continuous improvement and innovation. For example, clinical audits and learning from incidents were being completed within the service and at a national level.
  • The way the service was led and managed promoted the delivery of high-quality, person-centre care. Governance processes had been put in place for service leaders to have oversight of requirements.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services

17 May 2022

During a routine inspection

This service is rated as Requires improvement overall.

The key questions are rated as:

Are services safe? – Requires improvement

Are services effective? – Requires improvement

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Requires improvement

We carried out an announced comprehensive inspection at English Institute of Sport - Sheffield as part of our inspection programme.

The location at the time of inspection did not have a registered manager in place. The provider had submitted an application for a new registered manager, but the process had not been completed when we inspected. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • There was a lack of oversight and systems were not embedded, such as infection prevention and control, staff mandatory training and patient safety alerts
  • There was limited evidence of quality improvement such as audits.
  • The provider had not identified the learning needs of staff, to cover the scope of their work.
  • Athletes were supported and treated with dignity and respect.
  • Athlete’s needs are met through the way services are organised and delivered.

The arrangements for governance and performance management are not fully clear or do not always operate effectively

The areas where the provider must make improvements as they are in breach of regulations are:

  • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

8 February 2013

During a routine inspection

On the day of our inspection we met clinicians, administrative staff as well as four athletes. We consulted with them to find out their view of the service provided. We received the following information.

Before athletes received care or treatment they were asked for their consent and the provider acted in accordance with their wishes. Athletes said they received the treatment only when they had consented to it. One person said, 'I trust them. They always explain and ask me if I am happy for them to proceed with treatment.'

Athletes' care and treatment reflected relevant research and guidance. The clinician explained that sports athletes always wanted to reach their full potential and achieve their goals. Athletes said they were able to discuss new, recently popular treatment with the professionals and they were listened to. They said that they were informed that there were no quick fixes. They said they were supported by their physiotherapists and psychologists following consultation with the doctor. Athletes said that they saw their doctor regularly and discussed their progress. They also said they had access to their own GP.

The provider had an effective quality assurance system, which monitored the day to day running of the service. Athletes said they were asked by the staff for their feedback on the treatment and they were able to discuss any issues and remedy them. One person said, 'I have not filled in any surveys. They are very professional here.'