The Royal Buckinghamshire Hospital

Updated 16 December 2021

The Royal Buckinghamshire Hospital has 22 beds and offers inpatient and outpatient rehabilitation for adult patients who have a spinal cord injury, acquired brain injury, stroke and other neurological conditions. Facilities at the hospital include private patient bedrooms, private apartments with self catering facilities for patients’ families and friends, a hydrotherapy pool, three rehabilitation gyms and treatment and therapy rooms. These include woman only therapy rooms, individual consulting and group therapy and psychotherapy consultations.

The service treats both NHS patients and private patients from the UK and across the globe.

The Royal Buckinghamshire Hospital is registered to provide the following regulated activities:

• Diagnostic and screening procedures.

• Treatment of disease, disorder and injury.

The hospital has had the current registered manager in post since 2018.

Updated 16 December 2021

Our rating of this location improved. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well.

• Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Managers made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives and supported them to make decisions about their care. Key services were available seven days a week.

• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.

• The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.

However:

• Processes did not provide assurance of the completion of tasks or evidence learning from complaints and incidents.

• The safeguarding policy was not reflective of current practice for safeguarding children and therapy staff completion of safeguarding training did not meet the hospitals target.

• Not all non-clinical staff received an annual appraisal.

Updated 12 November 2018

Updated 16 December 2021

See the summary above for details.