Updated 8 February 2024
HF Trust - Orchard View is a residential care home providing accommodation for persons who require personal care and have a diagnosis of a learning disability and/or autism. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements. This assessment was completed on 28 February and 29 February 2024 and was carried out to follow up on action we told the provider to take at the last inspection and to ensure the provider had met the requirements of the warning notice we previously served. During this assessment we found improvements had been made and the provider was no longer in breach of the regulations. We only looked at 11 quality statements which included the management of risk, medicines, safeguarding, person-centred care and good governance. We will assess the other quality statements in future assessments. The provider's systems and processes safeguarded people from the risk of abuse. Medicines were managed safely and people received their medicines as prescribed. People's individual risks related to their health and well-being had been identified, assessed and were managed safely. People received person-centred care from a staff team who knew people well. Staff understood the importance of ensuring people lived the lives they wanted to and involved people and their relatives in all aspects of their care and support. The provider had restructured the senior leadership team to enable a more effective governance and oversight structure. Regular audits and checks were completed to ensure continuous improvement. There continued to be no registered manager in post. The manager told us they had applied to register with CQC, but was unable to provide evidence of this.