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Inspection report

Date of Inspection: 17 December 2013
Date of Publication: 8 January 2014
Inspection Report published 08 January 2014 PDF | 72.13 KB

Overview

Inspection carried out on 17 December 2013

During a routine inspection

We spoke with three people who came to the clinic during our inspection. We also spoke with one person who had accompanied a person to the clinic. The people we spoke with were pleased with the care and treatment at the clinic. People told us that they were satisfied with the treatment that was provided. One person told us "the doctor fills you with so much hope there are always options”. Other comments people made included, “the doctor always explains everything, they tell you why you can’t have a treatment but there are always options” and, “the treatment here you can’t get anywhere else, the doctor is very professional”.

There was a safe system in place for the management of medicines at the clinic.

The nurse who worked at the clinic was monitored and supported in their work. The doctor was also supervised and appraised by a fellow medical professional. This was to ensure they were fit to practise.

There was a quality monitoring programme in place that included seeking feedback from people who used the service.