The Care Quality Commission

Archived: May Place

Broadgreen Road, Old Swan, Liverpool, Merseyside, L13 5RN (0151) 228 0363

Provided and run by:
Arena Options Limited

All Inspections

16 November 2012

During a routine inspection

During our inspection we spoke with four people who used the service, who were very happy with the care and support provided at May Place. One person told us that they had 'never had carers better than this" and another said they 'couldn't fault them, they are all lovely and we have a laugh".

We found people were treated respectfully and given support to have their say in how they wanted to be helped and were supported to do the things they wanted to do.

The people who accessed the service provided at May Place were cared for by staff that were appropriated recruited, well trained and experienced at supporting them.

7 February 2012

During a routine inspection

Overall the people we spoke with were happy with their care. They told us staff were always respectful and very helpful. People said they felt safe receiving care from May Place. People we spoke with knew how to raise any concerns and we saw that concerns were dealt with.

We spoke with some relatives who told us it was good that their relative could be as independent as they liked but at the same time, the care available gave them peace of mind.