Abigail Court (Domicillary Care)

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Abigail Court (Domiciliary care) provides care and support to people living in specialist 'extra care' housing. The service provides support to older people, people living with dementia and people with a physical disability living in their own flats. We carried out our on-site assessment on 06 December 2023, off site assessment activity started on 06 December 2023 and ended on 11 December 2023. We looked at 5 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control and Equity in experiences and outcomes.

People's experience of this service

People told us they felt safe, knew staff well and felt confident to raise any concerns. People told us they were involved in planning their care and were asked for feedback regularly.