Archived: Mears Care - Warmley

Crown Road, Tower Road North, Warmley, Gloucestershire, BS30 8JJ (0117) 961 8444

Provided and run by:
Cera Care Operations Limited

All Inspections

17 January 2012

During a routine inspection

We spoke to five people who use the service, five relatives and five members of staff including the registered manager. One person had advanced dementia and did not communicate verbally with us.

People told us, 'Staff are very good, very helpful, very caring', 'I can't fault the carers they are all good at their job' and 'They are not interfering'.

Two people told us that although staff were reliable and always arrived 'sometimes times are a problem' Relatives said, 'I feel like they do care', and 'From what I have seen staff are very good'.

Staff told us they enjoyed their jobs and one member of staff said, 'I love it'.