All inspections: South Durham MRI Unit - Care Quality Commission

We were unable to speak to anyone who had undergone a MRI scan at the service because of their physical ill health. We were able to gather evidence of patients' experiences by reviewing a summary report of the patient satisfaction responses.

We also reviewed several patients' completed patient satisfaction questionnaires. This information showed us that there were systems in place to capture patients' real time experiences of the service and the care and treatment they had received.

The equipment used was serviced regularly to ensure it was safe to use and suitable for its purpose.

We found there were sufficient numbers of staff available to meet people's needs. The provider monitored the service to make sure that an appropriate standard of care and treatment was provided. Improvements were made to the service when concerns were identified.

We did not ask people who use the service for their views on how the service was being managed because we were unable to talk to people as they attended appointments at specific times.

We did not ask people who use the service about this outcome because we were following up on the actions taken by the provider following the last inspection of the service.

Although we visited this unit on a weekday, we were not able to talk to people who used the service as they attend for appointments at specific times.

Archived: South Durham MRI Unit

All Inspections

17, 24 September 2013

During a routine inspection

9 January 2013

During a routine inspection

3 May 2012

During an inspection looking at part of the service

31 January 2012

During an inspection in response to concerns