- Care home
Archived: Brunswick House
All Inspections
14 August 2013
During a routine inspection
There were 11 people living at the home at the time of our visit all of whom had varying needs and varied levels of communication abilities. We spoke with five people. Two people told us about their day at the day centre. Another person told us that they were looking forward to watching the football that night.
We saw that people made decisions and choices about how they wanted their care provided. Systems were in place to make sure that people were supported to make decisions about their care, treatment and how they spent their daily life.
We saw that people were supported to have their health and personal care needs met.
Care records we read showed that health and social care professionals outside of the home were involved in ensuring people's care needs were met.
We saw that following a number of medication administration errors systems had been put in place to reduce the risk of them happening again. This meant that medication management practices would be monitored to ensure that people were supported to take their medication safely and as prescribed by their GP.
We saw that improvements were needed to ensure that people's care records accurately reflected the care and support care staff provided.
23 July 2012
During a routine inspection
When we visited Brunswick House Care Home we spoke with five of the people who lived there, staff on duty and the registered manager. We found that staff understood people's individual and personal needs. Staff showed that they knew how people communicated their needs. On the first day of our visit we saw that some of the residents were due to return from a one week holiday to Wales. We saw that people returned from their holiday that evening.
To give people time to settle back into their home and recover from their journey we arranged with the manager to visit the home again on a second day. We visited the home on the second day in the afternoon. This gave us the opportunity to speak with people who lived in the home during the late afternoon/evening. It also enabled us to speak to people who had attended day centres during the day.
We saw that staff treated people kindly and respectfully. People living in the home were included in conversations and their input was encouraged. We saw that people were relaxed and at ease with staff within their home environment.
We looked at the care planning documentation for two of the people using the service to see how their care was provided and managed. We talked with staff who demonstrated they were aware of people's care and support needs. Staff said they had received training to help them understand how to meet the needs of people in their care.
We saw that the small house situated at the rear of the main building was in need of repair and ongoing maintenance to make sure that all areas were safe for people to use. For example areas that were of concern included a dryer situated on the kitchen work surface. This was not secure on the surface, which meant it could easily slip off the surface with the risk of possible injury to the person using it. On the second day of our visit the manager told us about the action that had been taken to make the dryer was more stable on the work surface.
The people we spoke with told us they enjoyed living at the home and got on well with each other and the staff. People said, "I love it here', 'The staff are good to me, I like 'X' (Name of Staff)'. 'This is my home'.
We read documents that showed that the provider regularly audited the service people received at Brunswick House. These included questionnaires sent annually to the families or representatives of people who used the service as part of their monitoring process and review of the service provided.