• Doctor
  • GP practice

Roby Medical Centre

Nutgrove Villa, Westmorland Road, Huyton, Liverpool, Merseyside, L36 6GA (0151) 449 1972

Provided and run by:
Roby Medical Centre

Important: The provider of this service changed. See old profile

Inspection summaries and ratings from previous provider

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Background to this inspection

Updated 18 June 2018

Roby Medical Centre is operated by Dr Nisha J Shah. The practice is situated at 70-72 Pilch Lane east, Liverpool, L36 4NP. The website is .

The practice is responsible for providing primary care services to approximately 1940 patients. The practice provides a range of primary medical services including examinations, investigations and treatments and a number of clinics such as diabetes, asthma and hypertension. The practice is a teaching practice and has medical students from the University of Liverpool.

The staff team includes the provider who is a GP, a salaried GP, a regular locum GP, a practice nurse, a practice manager and administration and reception staff. There are both male and female clinical staff.

Roby Medical Centre is open from 8am to 6.30pm Monday to Friday. Patients requiring a GP outside of these hours are advised to contact the GP out of hours service by calling 111.

The practice is in two semi-detached houses one of which has been converted into a GP practice. There is limited space to offer further on-site services and parking is on the road outside the property. The building needs improvements to make this a more suitable environment for patients and staff. The practice is working with the Clinical Commissioning Group (CCG) to secure alternative premises however a definite date for this to take place has not been agreed.

The practice has a General Medical Service (GMS) contract. The practice offers a range of enhanced services including, learning disability health checks, childhood immunisations and vaccines and seasonal influenza and pneumococcal vaccines.

Following the previous inspection in December 2017 we took enforcement action in relation to recruitment processes and providing a suitable environment for patients and staff. The full comprehensive report on the December 2017 inspection can be found by selecting the ‘all reports’ link for Roby Medical Centre on our website at .

Overall inspection

Good

Updated 18 June 2018

At our previous inspection on 06 December 2017 we rated the practice as requires improvement for providing safe services as:-

  • The flooring in two private areas of the building were in poor repair and the nurses consulting room could be uncomfortably hot or cold due to the glass roof. At this inspection we found that repairs had been made as required and the nurse had access to another consulting room if the conservatory was an unsuitable temperature.
  • A fire risk assessment was not in place. At this inspection we found that a fire risk assessment had been completed and the provider was taking action to complete the recommendations in the fire safety report.
  • Evidence that recruitment and selection processes were robust could not be provided. At this inspection we saw evidence that the recruitment and selection processes were robust and complied with best practice guidance.

Consequently, the practice is rated as good for providing safe services.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice