Werneth Medical Practice

We carried out an announced comprehensive inspection at Werneth Medical Practice on 13 July 2023. Overall, the practice is rated as good with the following key question ratings:

Safe - good

Effective - requires improvement

Caring - good

Responsive - good

Well-led - good

Why we carried out this inspection

We carried out this inspection due to a change in the provider’s registration. The practice had moved to new premises in 2022. The location was registered in June 2022 and it had never had an inspection. This inspection was a comprehensive inspection of all five key questions.

How we carried out the inspection

This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.

This included:

• Conducting staff interviews using video conferencing.
• Completing clinical searches on the practice’s patient records system (this was with consent from the provider and in line with all data protection and information governance requirements).
• Reviewing patient records to identify issues and clarify actions taken by the provider.
• Requesting evidence from the provider.
• A short site visit.

Our findings

We based our judgement of the quality of care at this service on a combination of:

• what we found when we inspected
• information from our ongoing monitoring of data about services and
• information from the provider, patients, the public and other organisations.

We have rated the practice good overall.

We rated the practice good for providing safe services:

• The practice provided care in a way that kept patients safe and protected them from avoidable harm.

We rated the practice requires improvement for providing effective services:

• The uptake for all childhood immunisations was below World Health Organisation (WHO) targets.
• The uptake of cervical screening was under the 80% target.

We rated the practice good for providing caring services:

• Staff dealt with patients with kindness and respect and involved them in decisions about their care.

We rated the practice good for providing responsive services:

• Patients could access care and treatment in a timely way.

We rated the practice good for providing well-led services:

• The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

• Improve the take-up of childhood vaccinations and cervical screening.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Health Care