• Hospital
  • Independent hospital

Archived: BPAS - Harrow

Alexandra Avenue Health and Social Care Centre, 275 Alexandra Avenue, Harrow, Middlesex, HA2 9DX 0345 730 4030

Provided and run by:
British Pregnancy Advisory Service

All Inspections

12 January 2013

During a routine inspection

People who use the service told us that the staff were very polite and one person said staff had shown her 'respect". People told us that the information they received was clear and that staff went through all the options clearly.

People who use the service told us that their privacy and dignity was maintained and they had been listened to. All consultations were carried out in individual consulting rooms.

Staff told us they are well supported by their manager and that communication was good within the team. Staff also told us they received regular training. All staff had received safeguarding training.