The Care Quality Commission
  • Hospital
  • Independent hospital

Archived: BPAS - Aylesbury

Brookside Centre, Station Way, Aylesbury, Buckinghamshire, HP20 2SQ 0345 730 4030

Provided and run by:
British Pregnancy Advisory Service

All Inspections

11 January 2013

During a routine inspection

We spoke with three people. They were all happy with the care they received. One person said it was a "good and thorough service", another person said the staff were "very understanding".

The provider followed appropriate procedures to gain consent. The service shared relevant information with the person's GP, if appropriate.

The service had safeguarding procedures in place and obtained support from the designated BPAS safeguarding lead.

Staff were recruited appropriately in accordance with BPAS recruitment procedures.

People were made aware of the service's complaints procedure. Complaints were managed by the BPAS Head Office and feedback provided after the investigation had taken place.