Sanford House Nursing Home

Updated 24 December 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 2 November 2020 with additional information gathering up till 27 November 2020 and was unannounced.

Service and service type

Sanford House Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

What we did before the inspection

We reviewed the information we received about the service since the last inspection. We used all of this information to plan our inspection.

During the inspection

We spoke with the manager. We carried out observations of staff practice in relation to infection prevention and control and reviewed records relating to this.

Updated 24 December 2020

About the service

Sanford House Care Home is a care home providing personal and nursing care for up to 40 people aged 65 and over, some of whom were living with dementia. At the time of the inspection, 39 older people were using the service. The service accommodates people in two areas. Shannon unit provides care to people who are living with dementia and Carrick unit provides care to people who have nursing needs.

People’s experience of using this service and what we found

People were cared for in a clean, safe environment. There were enough well-trained staff to meet people’s needs. Risks to people’s safety had been assessed and actions take to reduce them as much as possible to keep people safe. People received their medicines when they needed them. If things went wrong, incidents were recorded, and action taken to improve things for the future.

People’s needs were holistically assessed, and the service worked in partnership with healthcare professionals to meet people’s needs. People’s different dietary requirements were catered for. The environment was adapted to people’s needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People and their relatives gave very positive feedback about the staff and we observed them to be kind and caring. They knew people well and involved them in their care, supporting them to be as independent as possible.

People’s care was personalised and regularly reviewed. There was a full programme of activities based on the choices and preferences of individuals. People were given the opportunity to participate in activities both within the home as well as in the community. The service regularly supported people at the end of their life and there were procedures in place to ensure that people’s wishes, and preferences were met with compassion and kindness.

The service was well managed, and managers promoted a positive person-centred culture throughout the home. There were robust systems in place to observe and monitor the quality of care. There was an open and honest culture throughout the home that encouraged an ethos of continual learning and improvement. The service engaged people and staff in the development of the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection: The last rating for this service was Good (published 23 February 2017).

Why we inspected

This was a planned inspection based on the previous rating.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Sanford House Nursing Home on our website at www.cqc.org.uk.