Mimosa

Updated 19 May 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 20 April 2021 and was announced.

Updated 19 May 2021

About the service

Mimosa is a residential care home providing personal care to two people with a learning disability and or mental health needs at the time of inspection. The service accommodates up to four people in one adapted building and there were two additional people residing at the home who were not in receipt of personal care.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

We have made a recommendation about End of Life care planning.

People felt safe and were protected from the risk of harm by staff who understood their responsibilities to identify and report signs of potential abuse. Concerns were taken seriously and investigated thoroughly to ensure lessons were learnt.

Risks associated with people’s care and support were managed safely and people were given the freedom to take positive risks. People had effective care plans in place which gave staff guidance in how best to support people, detailing their preferences, goals and achievements they had made.

Medicines were managed safely, and people received their prescribed medication when needed. The home worked in partnership with other organisations and professionals to ensure people’s care was holistic. People were consulted with and were given autonomy to express their goals and aspirations.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff knew people well and promoted their dignity and independence at all times. There was a kind and caring, inclusive atmosphere. Staff had good relationships with people and encouraged people to be independent and to live fulfilled lives.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People’s care plans reflected their needs and preferences and were reviewed when things changed. People’s diversity was recognised and promoted by the staff and systems were in place to meet people’s communication needs. There was a strong emphasis on supporting people to take part in activities, including groups within the local community.

The provider used management systems to identify and effectively manage risks to the quality of the service and drive continuous improvement. People knew how to raise any concerns or complaints and felt confident they would be acted on. There were systems in place to capture people’s views on how the service could be improved and these were acted on. Staff felt supported and valued by the management team.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 07 March 2017)

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.